At eGynaecologist.com, we are committed to maintaining the confidentiality and security of our patients’ personal and medical information. This Patient Privacy Policy outlines how we collect, use, store, and protect your health data when you access our online and in-person gynaecological services.
By using our services, you consent to the terms of this policy.
1. Who We Are
eGynaecologist.com is a private gynaecology telemedicine platform operated by:
📍 Rotunda Hygeia Ltd
2nd Floor, College House
17 King Edwards Road
Ruislip, London, HA4 7AE
Company Number: 12274353
For any privacy concerns, you may contact us at [Insert Email Address].
2. What Information We Collect
When you use our services, we collect:
2.1 Personal Information
- Full name
- Date of birth
- Contact details (email, phone number, address)
2.2 Medical Information
- Medical history and past gynaecological treatments
- Symptoms and health concerns discussed during consultations
- Test results and diagnostic reports
- Prescriptions and treatment plans
2.3 Appointment & Transaction Information
- Booking history
- Consultation records
- Payment details (processed securely via third-party providers)
2.4 Technical & Usage Data
- IP address and device information
- Website usage analytics (e.g., pages visited, session duration)
We ensure that all medical data is handled with strict confidentiality and in compliance with UK GDPR and medical ethics guidelines.
3. How We Use Your Information
We use your data to:
✅ Provide safe and effective gynaecological consultations
✅ Maintain accurate medical records
✅ Offer personalised treatment plans
✅ Schedule and manage appointments
✅ Process payments securely
✅ Improve our services and patient experience
✅ Comply with legal and regulatory requirements
We do not use patient data for marketing purposes without explicit consent.
4. How We Protect Your Data
We implement strict security measures to protect your medical records, including:
🔒 Data encryption to secure all sensitive information.
🔒 Secure servers for storing patient records.
🔒 Access controls ensuring only authorised healthcare professionals can view your data.
While we take every precaution, no online system is completely immune to risks. We advise patients to keep their login details secure.
5. How Long We Keep Your Data
We retain patient records only for as long as necessary, in compliance with UK healthcare regulations:
- Medical records: Retained for at least 8 years (or longer if required by law).
- Account details: Kept until the patient requests deletion.
- Payment information: Stored only for transaction verification.
After the retention period, we securely delete or anonymize your data.
6. Who We Share Your Data With
We respect your privacy and will only share your information when necessary, including:
- Healthcare professionals (for consultations and treatment).
- Diagnostic laboratories (if tests are ordered).
- Pharmacies (for prescription fulfilment).
- Regulatory authorities (if required by law).
We do not sell or share patient data for marketing purposes.
7. Your Rights Under UK GDPR
As a patient, you have the right to:
✔ Access Your Data – Request copies of your medical records.
✔ Correct Inaccuracies – Update or correct any outdated information.
✔ Request Deletion – Ask us to erase non-essential data.
✔ Restrict Processing – Limit how your information is used.
✔ Object to Processing – Opt-out of data usage beyond healthcare needs.
To exercise your rights, email us at info@egynaecologist.com.
8. Confidentiality in Telemedicine Consultations
Your virtual consultations are conducted via secure, end-to-end encrypted platforms to protect patient-doctor confidentiality. We do not record consultations unless explicitly required for medical documentation.
If you suspect a data breach or unauthorized access, please contact us immediately at info@egynaecologist.com.
9. Cookies & Tracking
We use cookies to improve website functionality. You can manage or disable cookies in your browser settings.
For details, see our [Cookie Policy].
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
11. Contact Us
For privacy-related inquiries, contact us at:
📍 Rotunda Hygeia Ltd
2nd Floor, College House
17 King Edwards Road
Ruislip, London, HA4 7AE
📧 info@egynaecologist.com