Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Do I need a referral from GP to seek gynaecological advice or opinion/consultation?
No, you do not need a referral from a GP to seek gynaecological advice or consultation. You can directly book an appointment with a gynaecologist for expert advice, diagnosis, and treatment. However, if you have private health insurance, it’s advisable to check with your provider, as some insurers may require a GP referral for coverage purposes.
How can I see doctor FTF?
You can see a doctor face-to-face (FTF) by booking an in-person consultation through our platform. Simply schedule an appointment at a convenient time, and visit our clinic for a thorough examination, diagnosis, and treatment. If your condition requires a physical assessment beyond an online consultation, our team will guide you in arranging an in-person visit with a specialist. Call now to book your appointment!
Which Health Insurance providers are consultants registered?
Our consultants are registered with major health insurance providers in the UK. These may include:
Bupa
AXA Health
Aviva
Vitality Health
Cigna
WPA
Healix
If you have health insurance, we recommend checking with your provider to confirm coverage for gynaecological consultations. You can also contact our team for assistance in verifying insurance eligibility.
What type of specialist gynaecological services to we offer?
At eGynaecologist.com, we provide a comprehensive range of specialist gynaecological services to support women’s health at every stage of life. Our expert consultants offer personalised care and advanced diagnostics for various gynaecological concerns.
Our Specialist Services Include:
✅ Menstrual Health & PCOS Management – Diagnosis and treatment of irregular periods, heavy bleeding, painful menstruation, and Polycystic Ovary Syndrome (PCOS).
✅ Menopause & Hormonal Health Support – Comprehensive care for managing menopause symptoms, hormone therapy options, and bone health assessments.
✅ Fertility & Reproductive Health – Fertility assessments, ovulation tracking, preconception advice, and support for couples trying to conceive.
✅ Sexual Health & Contraception – STI screening, sexual wellness advice, and personalised contraceptive options, including IUDs, implants, and pills.
✅ Endometriosis & Fibroids Management – Advanced diagnosis and treatment of endometriosis, fibroids, and pelvic pain, including medical and surgical options.
✅ Gynaecological Screenings & Diagnostics – Routine cervical smears, HPV testing, pelvic ultrasounds, and cancer screenings for early detection.
✅ AI-Powered Symptom Assessment – Cutting-edge AI-driven tools to assess gynaecological symptoms and recommend next steps for care.
✅ Online & In-Person Gynaecology Consultations – Convenient virtual consultations for expert medical advice and in-person appointments for physical examinations.
✅ Prescription & Treatment Plans – Personalised treatment plans, including hormone therapy, medications, and long-term gynaecological health management.
Is there a minimum age for appointment with us?
There is no strict minimum age for an appointment with us; however, we primarily provide gynaecological care for adolescents and adult women. Young patients under 16 years old may require parental or guardian consent for consultations, depending on the nature of the appointment. If you have concerns about a minor’s gynaecological health, please contact us for guidance on the best course of action.
Is my information or data secure?
Yes, your information and data are completely secure. We follow strict confidentiality protocols and data protection regulations, including compliance with UK GDPR and medical privacy laws. All personal and medical data shared with us is encrypted and stored securely. We do not share your information with third parties without your explicit consent, except where required by law or for essential medical care. Your privacy and security are our top priorities.
How can I collect Prescription?
You can collect your prescription in the following ways:
Electronic Prescription – Your prescription can be sent electronically to a pharmacy of your choice, allowing you to pick up your medication conveniently.
Home Delivery – Some pharmacies offer home delivery services for prescribed medications. You can check with your selected pharmacy if this option is available.
In-Person Collection – If required, you may collect a physical prescription from our clinic or affiliated medical center after your consultation.
Direct Pharmacy Pickup – In certain cases, we can arrange for your prescription to be sent directly to a partner pharmacy where you can collect your medication.
Our team will guide you through the best option based on your needs and location.
How can I get a test done?
You can get a test done through the following steps:
Consultation & Recommendation – Book an online or in-person consultation with one of our expert gynaecologists. Based on your symptoms and medical history, the doctor will recommend the necessary tests.
Booking the Test – Once advised, you can book your test at a partnered laboratory or diagnostic center. We can guide you on where to go based on your location and preferences.
At-Home Testing (if available) – Some tests, such as hormone panels or blood tests, may be available as home collection services. Our team can arrange this for you if applicable.
Testing at a Clinic or Hospital – If a physical examination or imaging (e.g., ultrasound, MRI) is required, you may need to visit a medical facility where our team will coordinate your appointment.
Receiving Your Results – Test results will be shared with you electronically or in person, depending on the test type. Our specialists will then review your results and provide further guidance on treatment or next steps.
If you need assistance booking a test, feel free to contact us anytime!
How can I get results?
You can receive your test results through the following methods:
Electronic Delivery – Your results will be securely sent to you via email or through our online patient portal. You will receive a notification once they are available.
In-Person Collection – If preferred, you can collect your results in person from our clinic or partner laboratory. Please bring a valid ID for verification.
Doctor Consultation – For certain tests, our gynaecologists may schedule a follow-up consultation (online or in-person) to discuss your results, explain findings, and recommend next steps for treatment or management.
Postal Delivery (if applicable) – Some reports can be sent via postal mail upon request.
If you have any concerns or need assistance in accessing your results, please contact our support team.
How would I get a healthcare package/bundle booked?
You can book a healthcare package/bundle through the following steps:
1. Online Booking:
Visit our website and navigate to the Healthcare Packages/Bundles section.
Select your preferred package and click “Book Now.”
Follow the instructions to complete the online payment and appointment scheduling.
2. Phone Booking:
Call our support team at [Insert Contact Number] to speak with a representative.
Our team will assist you in selecting the right package, scheduling your consultation, and processing payment.
3. In-Person Booking:
Visit our clinic and consult with our staff to choose the most suitable package.
Complete the necessary paperwork and schedule an appointment at your convenience.
4. Email Inquiry:
Send an email to info@egynaecologist.com with your details and preferred package.
Our team will get back to you with the next steps for confirmation and payment.
After booking, you will receive a confirmation email/SMS with your appointment details and any necessary instructions.
Still have a question?
If you have any other queries, feel free to reach out to us. Our knowledgeable team is here to help!